Where can I return a FIOS box?
Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Can I return Verizon equipment to store?
You can return Verizon equipment to store locations if you’ve purchased the item directly from the store or website in 2022. If your Verizon equipment came from an authorized retailer, you must return the equipment to that store.
How do I return my Verizon set top box?
UPS Store the nearest . They will box and ship the equipment back to Verizon at no cost to you. If you cannot schedule a pick-up or there is no Mail Boxes Etc. or UPS store near your location, you can bring the defective Set-Top Box to one of the specially designated Verizon FiOS TV locations.
How do I cancel my FIOS equipment and return?
In any such cases, you can cancel the service by contacting Verizon at 844-837-2262, any time between 8 AM to 5 PM, Monday to Friday.You can use the My Verizon website to: Track your equipment return. Check final bill status, pending refunds, restocking fees, etc. Confirm that Verizon has received your equipment.
What is the difference between a Verizon store and an authorized retailer?
Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products.
What equipment do I return to Fios?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
Does Verizon Fios charge for router?
Verizon modem and router rental fee — With Verizon Fios internet plans, you can either rent the Fios Router for $15/mo. or purchase it for a one-time price of $199.99. You also have the option to use your own modem and router. The Fios Router monthly rental fee is waived with the Fios Gigabit Connection plan.
Do I need to return my Verizon router?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
How much does a Verizon set top box cost?
Verizon’s monthly leasing fee for the set-top boxes ranges from $9.99 to $12.00, according to the suit. The first set-top box costs customers $12 per month. Additional set-top boxes go for $10 a month each.
Are Verizon set top boxes wireless?
WiFi Connectivity: Put your TVs virtually anywhere in your home regardless of whether there’s a coax outlet. When you add additional TVs, the secondary set top boxes can be connected wirelessly with WiFi connectivity or through traditional coax.
Do you need a set top box for FiOS?
Re: USING FIOS WITHOUT STB Yes. As long as the TV has a QAM tuner which most newer HDTVs do. Take the cable from the FiOS box and plug it into the coaxial input on the back of the TV.
Does Verizon have contracts 2021?
Starting today, Verizon will no longer be allowing customers who are upgrading their smartphones to purchase a two-year contract, effectively eliminating two-year contracts for all new and existing users.
What time of day does Verizon shut off service?
After we receive your payment in full for services provided by other companies, we will unblock them. You will be charged a fee to restore or unblock your service. When service can be turned off for non-payment We turn off service only between 8 AM and 7:30 PM, Monday— Thursday, and between 8 AM and 3 PM on Friday.
How can I get out of my Verizon contract without paying?
Here are some ways to get out of your cell phone contract without paying the Early Termination Fee. Transfer to a Cell Carrier That Will Pay Your ETF. The Cell Provider Changes the Terms of the Contract. Transfer Your Contract to Someone Else. Complain Often, but do it the Right Way.
Are Verizon phones cheaper online than in the store?
From tomorrow, in-store and phone order activation fees increase to $40, while online order fees are being reduced to $20. Verizon is making it both cheaper and more expensive to buy a new phone with the carrier. It all depends on how you choose to purchase.
Do Verizon sales reps get commission?
Verizon sales reps do make a commission on the confirmed sales that they’ve made for the company, and it’s the main way that you can turn this job into a lucrative career. Further, the sales reps will earn a percentage-based commission based on confirmed sales for a specific period, such as per month, quarter, or year.
Is Russell Cellular the same as Verizon?
Russell Cellular is an exclusive Verizon Authorized retailer specializing in wireless communication services and is one of the Nation’s largest Verizon Wireless retailers. We have over 669 locations in 42 states. Use our nationwide store locator to find your local Russell Cellular near you.
What is the FIOS ONT box?
ONT stands for “Optical Network Terminal” (ONT). It’s that bulky box the Verizon technician installs for FiOS Internet, TV, and phone. This device takes the fiber optic signals coming from the Verizon backbone and translates them for use with devices in your house.